To make your day even more fun than it already was, I will get to work immediately after placing your order to deliver it to your home as soon as possible. The order is always shipped with Track & Trace. This means you don't have to wait at home all day for your package, but you know exactly when it will be delivered.
The shipping costs within The Netherlands are € 0,- we can't make your day better ;)
The trees are then very carefully packed by me and shipped to you. plants and trees ordered before 3 p.m. will be delivered the next day or the day after! (Depending on how busy the delivery service is) If you live in Belgium and you ordered your package before 3 p.m., it will take one day longer.
With us it is possible to report your return request within 14 days. After we have received your notification, you will have another 14 days to return the product. The return costs are for your own account. We will refund the order amount and shipping amount (for the forwarding) within 14 days of notification, provided the product has been received in good order. If your product has been custom-grown, it can unfortunately not be returned. If something went wrong during transport, please send us a message with some photos. Then we will look for a suitable solution together.